A comprehensive analysis of Canada’s travel and accommodation services sector reveals significant shifts in workforce demographics from 2017 to 2023. While the industry has achieved financial recovery following the COVID-19 pandemic, employment levels remain below pre-pandemic benchmarks. Notable changes include an increased dependence on non-permanent residents, including international students and temporary foreign workers, to address labour shortages. The sector faces mounting challenges from an aging population and economic uncertainties, though workers show relatively low vulnerability to AI-related job disruptions compared to other industries.
Canadian travel industry faces post-pandemic workforce transformation and growing reliance on non-permanent residents
